If you live in the UK, you must have seen BET365 advertisements on TV. They claim they are “the world’s favorite online sports betting company”. Honestly, I don’t know whether this statement is true or not. So, I will review the key aspects of this gambling site, its payout or withdrawal process, and give you honest and unbiased feedback so you can confidently decide whether to sign up with them or not.
How Does The Site Shapeup?
The dark color on the site layout makes a good contrast with the white and yellow colors of the written information. This contrast makes it pretty easy to find what you are looking for.
On every page, you can check the odds as they are clearly listed. As you can see in the snapshot below, on the left-hand menu, sports are listed alphabetically, which makes it easy to scroll and find what you want in a snap.
One noticeable feature of this site is the tiny football shirts icon next to the name of each team. These tiny shirts represent the male/female athletes who will be playing in that given match.
A big downside to the site is its loading time which is annoyingly slooooow! This would bother you while navigating to your favorite section or filling your withdrawal requests.
Bet365 Licensing
This site is operated by Hillside (UK Sports) ENC company. Also, it owns a remote gambling license allowing them to operate as an online gambling platform and a brick-and-mortar venue in the UK. The license also authorizes the owners to run various virtual and live gambling events and tournaments worldwide. Some of the famous and trusted certification organizations like GameStop have certified them.
Bet365 offers various gambling services like sports betting, classic casino games, live games, and poker. However, the site is most known for its sportsbook. Casino games at Bet365 are powered by some of the well-known software providers in the industry like NetEnt, Microgaming, and Playtech.
The table below summarizes the company id:
| Owner | Registration # | License | |
| Office Hillside (UK Sports) | C42296 | UKGC, MGA | support-eng@customerservices365.com |
The site offers its services to several countries around the world, especially in Europe. The site holds a couple of licenses from authorities in different countries. But as far as UK players are concerned, Bet365 received licenses from the UK Gambling Commission and the Government of Gibraltar.
Bet365 Customer Service
You find many options for contacting the support team in the site contact section. Multiple reviews claimed that you can reach the support team via live chat, phone, and email. But according to the comments I read on different sites such as Reddit and Trustpilot, the support team is pretty good on live chat only. Meanwhile, there are two completely opposing groups regarding the customer service experience. One group has an extremely negative experience with them, while others do not believe the negative comments to be true! Honestly speaking, I did not contact them by myself. So, I don’t have a personal experience with this. I suggest reading customer feedback and trying to reach the team. Make sure they are responsive enough before you deposit your money.
According to the site, there are multiple languages available for customer support.
Is Bet365 A Legit Gambling Site?
I mentioned earlier that the site is one of the leading gambling sites and is licensed in the UK and many other countries. So, technically, It is considered a legit gambling website.
Signing Up in Bet365
The sign-up process is pretty easy with this site. You only need to enter some basic credentials like your country of residence, name, address, and a few other details. Also, you must be 18 years or older to legally play at this casino in the UK.
After entering those details, you need to choose a username and password. I recommend creating a one-of-a-kind password that you don’t use anywhere else. This way, nobody can log in to your account and use it without your permission.
Once you have registered your account, you should fund it(I will talk about deposit and withdrawal methods on the site later in this article). Payment methods at Bet365 are location-based, which means depending on your place of residence or where you play, the deposit and withdrawal methods vary. For this reason, make sure to check your available banking options before signing up. However, the typical payment methods you can find on most gambling sites are offered here.
Once you have finished funding your account, you are good to go. There are a welcome bonus and other special offers to get you started and make the most out of your deposit.
Betting at Bet365
As I have said, the site mainly focuses on sports betting. Although there are many other games to bet on like poker and slot, the site is famous for its sports bets because of the number of offered markets. You can be almost certain to find any sport or sporting event on this site. The number of wagers available for each event is equally wide. For instance, basketball lovers have the following wagering options for an upcoming game:
- Moneyline
- Spread
- Parlay/Teaser
- 1st quarter winner
- 1st half winner
- Halftime
- Futures
They offer a wide number of betting options for almost all the available sports, especially football.
Although there is a maximum limit on the amount you can win within a certain time, you can win over £100,000 in most sports. For football usually, the maximum limit goes up to millions. However, you should check the terms and conditions before placing your wagers on your favorite sports because the limits depend on the sport you choose to bet on.
Bet365 Casino
Apart from the site loading speed, which is pretty annoying, the layout and categorization are impressive. They have separated the live casino, poker, bingo, and extra games. This way, players can easily navigate to their favorite section and find what they look for.
There are a vast number of games to play at Bet365, and they are powered by a bunch of software providers like the famous NetEnt, Microgaming, Playtech, Genesis Gaming, and Blueprint Gaming.
Poker players will enjoy their high-quality services. The site uses the iPoker network owned and operated by Playtech. The platform is one of the biggest poker networks in the world that provides several 24/7 poker rooms for over thousands of players worldwide. Poker lovers have many options to choose from, including Texas Hold’em and Speed Poker. Another good news is that you can download the poker client on your desktop or mobile device.
As I have said, they have separated the bingo section from others because they offer a good selection of online bingos. Similar to poker, bingo games are powered by Playtech, which guarantees a top-quality gaming experience. The following games are the most played and popular in this section:
- 90 ball
- 80 ball
- 75 ball
- Deal or No Deal
- Cash Cubes
- Rainbow Riches
- Bouncy Balls
Deposits And Payouts In Bet365
Bet365 supports multiple banking methods like debit cards, Apple Pay, PayPal, Neteller, EntroPay, Bank Wire, and even Cheque. But, the site does not accept cryptocurrencies or Bitcoin, which is a big disappointment. The minimum deposit limit for most methods is £5. However, if you decide to deposit using PayPal, Neteller, EntroPay, Bank Wire, and Cheque, you should put down at least £10.
According to the site, you will not be charged for making a deposit regardless of your deposit method.
The table below summarizes your payment options at Bet365:
| Deposit Method | Fees | Minimum Limit | Accepted Currency | Processing Time | Available for payout |
| Maestro | None | £5 | GBP | As soon as received | Yes |
| Apple pay | None | £5 | GBP | As soon as received | No |
| PayPal | None | £10 | GBP | As soon as received | Yes |
| Google Pay | None | £5 | GBP | As soon as received | No |
| PaysafeCard | None | £5 | GBP | As soon as received | Yes |
| Skrill | None | £5 | GBP | As soon as received | Yes |
| Neteller | None | £10 | GBP | As soon as received | Yes |
| Skrill 1-Tap | None | £5 | GBP | As soon as received | No |
| Fast Bank Transfer | None | £5 | GBP | As soon as received | No |
| Bank Wire Transfer | None | £10 | GBP | As soon as received | No |
| Cheque | None | £10 | GBP | As soon as received | Yes |
| EntroPay | None | £10 | GBP | As soon as received | No |
| Cryptocurrency | – | – | – | – | – |
Bet365 Payout Problems
According to Guardian, In 2016 Bet365 faced legal action over a delay in paying the winning punter £54,000. If you review users’ comments, you see many of them had and have payout issues with this site. Although I cannot confirm the validity of the comments, I suggest you carefully read the terms and conditions page of the site before you fund your account. Also, Reddit users did not report any serious payment issues with the Bet365 site. Technically, according to the site, withdraws are plentiful and fair. Available withdrawal methods are Maestro, Bank Wire, PayPal, Skrill, Neteller, Paysafecard, and Cheque. According to the site, there is no maximum withdrawal limit for any payout option.
Debit card withdrawal requests will take one to five days to be processed. On the other hand, e-wallet withdrawal requests will be processed in under 24 hours. Sadly, if you decide to withdraw using Bank Wire or Cheque, your request will take 2-10 days and 5-28 days to be processed.
To Sum It Up
Bet365 claim to be the biggest gambling service provider in the online casino and sportsbook industry worldwide. However, it is not licensed in the United States, so American players should refer to top US- friendly sites like Betonline, Fanduel, Wild Casino, and other trusted brands.
Bet365 offers quality games from trusted software providers and 24/7 customer support. Although the site is not that user-friendly and has UX/UI issues to be improved, the variety of games and bets offered may be a good choice for you to burn some time. But if you play from the US, my advice is to stick to licensed and trustworthy sites such as Betonline.
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